okgame Terms & Conditions — Know Your Rights and Obligations

These Terms and Conditions ("Terms") govern the use of all services, products, and features made available by okgame ("okgame", "we", "us", "our") through the website okgame.today and any associated mobile-optimised interface (collectively, the "Platform"). These Terms constitute a legally binding agreement between you ("you", "the Player", "the User") and okgame.

By accessing the Platform, creating a player account, making a deposit, placing a bet, participating in any game or promotion, or using any other service provided by okgame, you irrevocably agree to be bound by these Terms. If you do not agree with any part of these Terms, you must immediately cease using the Platform and close your account.

okgame reserves the right to update, modify, or replace these Terms at any time. Continued use of the Platform following notification of any changes constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.

For the purposes of these Terms, the following definitions shall apply:

• "Account" means a personal player account opened and maintained by a User on the okgame Platform.
• "Balance" means the total real-money PKR funds held in a Player's Account, excluding bonus funds.
• "Bonus Funds" means promotional credits awarded by okgame subject to wagering requirements before withdrawal.
• "Bet" means any wager placed by a Player on a sporting event, casino game, or any other market available on the Platform.
• "KYC" means Know Your Customer verification, the process by which okgame verifies a Player's identity using official documents including CNIC.
• "Payment Method" means any supported deposit and withdrawal channel including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, and USDT TRC20.
• "Prohibited Territory" means any jurisdiction where access to or use of online gaming services is prohibited by applicable law.
• "Wagering Requirement" means the number of times a Bonus amount must be wagered before it becomes eligible for withdrawal.

To register and maintain an account on the okgame Platform, you must satisfy all of the following eligibility criteria at all times:

• You must be at least 21 years of age. Registration by persons under 21 is strictly prohibited.
• You must be a natural person. Corporate entities may not register Player Accounts.
• You must not be a resident of or accessing the Platform from a Prohibited Territory.
• You must not be an employee, contractor, agent, or affiliate of okgame or any of its associated companies.
• You must not be subject to any form of self-exclusion order issued by okgame or any other gaming operator or regulatory body.
• You must have full legal capacity to enter into binding contracts under the laws applicable to you.

Each player is permitted to hold one Account only. If okgame discovers that a player holds more than one Account, all duplicate accounts will be closed immediately and any winnings generated through duplicate accounts may be forfeited at okgame's sole discretion. You are responsible for ensuring that the information provided during registration is accurate, complete, and current. Any material misrepresentation during registration may result in account suspension or permanent closure.

You are solely responsible for maintaining the confidentiality and security of your okgame Account credentials, including your username, password, and any two-factor authentication codes. You must not share your Account credentials with any third party or allow any other person to access or use your Account under any circumstances.

• You must notify okgame immediately if you suspect that your Account has been accessed without your authorisation.
• okgame will not be liable for any losses incurred as a result of unauthorised access to your Account where such access results from your failure to maintain the security of your credentials.
• You should use a strong, unique password for your okgame Account and enable two-factor authentication via SMS OTP where available.
• okgame staff will never ask for your password via any communication channel. Any request for your password should be treated as a phishing attempt and reported to okgame support immediately.
• Session tokens are encrypted and expire after periods of inactivity. Always log out of your Account when using shared or public devices.

okgame supports deposits and withdrawals in Pakistani Rupees (PKR) through the following Payment Methods: JazzCash, EasyPaisa, HBL Bank transfer, UBL Bank transfer, Meezan Bank transfer, Allied Bank transfer, SadaPay, and USDT TRC20. Additional payment methods may be added or removed at okgame's discretion without prior notice.

• Minimum Deposit: PKR 500 per transaction.
• Maximum Deposit: PKR 500,000 per transaction. Higher limits may be available upon request and approval.
• Minimum Withdrawal: PKR 1,000 per transaction.
• Maximum Withdrawal: PKR 1,000,000 per day. Higher limits may be negotiated for VIP accounts.
• Deposit Speed: JazzCash, EasyPaisa, and USDT deposits credit instantly. Bank transfers may take up to 2 hours.
• Withdrawal Processing: Same-day processing for requests submitted before midnight Pakistan Standard Time. Typical completion time is under 2 hours.
• Fees: okgame charges zero transaction fees on all deposits and withdrawals. Third-party fees from your bank or mobile money provider may apply.

Withdrawals are only processed to Payment Methods that were previously used to make deposits into the Account, or to Payment Methods that have been verified as belonging to the Account holder. okgame will not process withdrawals to third-party accounts. All withdrawal requests are subject to completion of KYC verification.

All bets placed on the okgame Platform are subject to the specific rules applicable to each sport, market, or game type, as displayed within the relevant section of the Platform at the time of wagering. The following general rules apply to all betting and gaming activity on okgame:

• Bets are only valid once confirmed and a bet reference number has been issued. No bet is valid until it is fully accepted by the okgame system.
• In-play bets are subject to real-time odds which may change between the time of submission and confirmation. Bets will be settled at the odds confirmed at the time of acceptance.
• Obvious pricing errors, whether caused by technical fault, human error, or data feed failure, do not constitute valid offers. okgame reserves the right to void bets placed at erroneously priced markets.
• Outcome settlement for cricket betting, including PSL, Asia Cup, World Cup, and other international fixtures, follows the official result declared by the relevant governing body (PCB, ICC, ACB, etc.).
• Casino game outcomes are determined by certified Random Number Generators (RNGs) that are independently audited for fairness. Live casino outcomes are determined by real-world results observable on the live stream.
• Minimum and maximum bet stakes apply to all markets and are displayed within each game or market interface.
• okgame reserves the right to impose individual bet limits on any player account at any time and without prior notice, particularly in response to consistent winning patterns that suggest misuse of pricing errors or system vulnerabilities.

okgame offers various promotional bonuses to eligible players, including welcome bonuses, reload bonuses, free bet credits, cashback offers, and tournament prizes. All bonuses are subject to the following general conditions unless otherwise specified in the individual promotion terms:

• Bonuses are credited in a separate Bonus Wallet and are not immediately withdrawable as cash.
• Wagering requirements must be met before Bonus Funds are converted to withdrawable real-money Balance. Wagering requirements are specified in each promotion's individual terms and are typically expressed as a multiplier (e.g., 20x).
• Bonus Funds have a validity period. Unused Bonus Funds expire at the end of the validity period and are removed from the account without compensation.
• Game contribution rates vary by game type. Sports betting typically contributes 100% to wagering requirements; slots may contribute between 50% and 100%; live casino games may contribute 10% to 25%. Specific rates are listed in each promotion's terms.
• Only one bonus may be active per account at any time unless explicitly stated otherwise in the promotion terms.
• okgame reserves the right to cancel any bonus and void associated winnings if it determines that the bonus was obtained through bonus abuse, including but not limited to creating multiple accounts, collusion, or exploitation of promotional mechanics.

The following activities are strictly prohibited on the okgame Platform. Engaging in any prohibited activity may result in immediate account suspension, permanent ban, forfeiture of funds, and referral to appropriate legal authorities:

• Registering or maintaining more than one Account on the Platform.
• Providing false, inaccurate, or misleading information during registration or KYC verification.
• Using another person's identity, payment details, or account credentials.
• Using automated software, bots, scrapers, or any other non-human means to access, interact with, or extract data from the Platform.
• Exploiting technical errors, software bugs, or pricing mistakes to place bets or engage in gaming activity for financial gain.
• Engaging in collusion, match-fixing, or any form of cheating in connection with betting or casino game activity.
• Attempting to manipulate the outcome of any game or sporting event on which bets have been placed.
• Using the Platform for any money laundering, terrorist financing, or other illegal financial activity.
• Accessing the Platform from a jurisdiction where online gaming is prohibited, including by using VPNs, proxies, or other IP-masking technologies.
• Attempting to gain unauthorised access to okgame systems, databases, or other users' accounts.

okgame is committed to promoting responsible gambling and takes its duty of care to players seriously. The following responsible gaming tools are available to all registered okgame players at no charge and can be activated directly from the account settings panel:

• Deposit Limits: Set daily, weekly, or monthly deposit limits to control how much you fund your Account over a given period. Limit reductions take effect immediately; limit increases require a 7-day cooling-off period before activation.
• Loss Limits: Set maximum loss thresholds over daily, weekly, or monthly periods. Once a loss limit is reached, no further bets or wagers will be accepted until the period resets.
• Session Time Limits: Set a maximum duration for each gaming session. When the limit is reached, you will be automatically logged out and required to re-authenticate before continuing.
• Cooling-Off Periods: Temporarily suspend your Account for a period of 24 hours, 7 days, 30 days, or 90 days. During a cooling-off period, you cannot log in, deposit, or place bets.
• Self-Exclusion: Permanently exclude your Account from all okgame services. Self-exclusion requests are irrevocable for a minimum period of 12 months. Any funds remaining in your Account Balance at the time of self-exclusion will be returned to you via your verified Payment Method, less any outstanding bonus wagering obligations.

If you feel that your gambling is becoming a problem, please contact okgame support immediately. You can also visit our Responsible Gaming page for further resources and guidance.

All content on the okgame Platform, including but not limited to software, text, graphics, logos, icons, images, game interfaces, audio content, and the overall design and layout, is the exclusive intellectual property of okgame or its licensors and is protected by applicable copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial use and for the purposes for which the Platform is intended. You may not reproduce, distribute, transmit, display, perform, create derivative works from, or otherwise exploit any content on the Platform without the express prior written consent of okgame.

To the fullest extent permitted by applicable law, okgame's total aggregate liability to you arising out of or in connection with these Terms or your use of the Platform shall not exceed the total net deposits made by you to your Account in the 12-month period immediately preceding the event giving rise to the claim.

• okgame shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of or inability to use the Platform.
• okgame does not guarantee uninterrupted or error-free access to the Platform. Scheduled maintenance, network outages, or force majeure events may temporarily affect Platform availability.
• okgame is not responsible for third-party payment delays, including delays caused by JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Allied Bank, SadaPay, or blockchain network congestion affecting USDT transactions.
• Decisions made by okgame regarding bet settlement, bonus eligibility, and account verification are final and are not subject to judicial challenge except in cases of demonstrable fraud or manifest error.

okgame reserves the right to amend, update, or replace these Terms at any time. Where changes are material, okgame will provide reasonable notice to registered players via the email address or mobile number associated with their Account, or by displaying a prominent notice on the Platform.

Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not accept the revised Terms, you must cease using the Platform and may request account closure by contacting okgame customer support. Any balance in your Account at the time of closure will be refunded to your verified Payment Method, subject to completion of outstanding wagering requirements on any active Bonus Funds.

okgame reserves the right to suspend, restrict, or permanently close any Player Account at its sole discretion and without prior notice in the following circumstances:

• Breach of any provision of these Terms or any supplementary policy published on the Platform.
• Failure to provide satisfactory documentation during KYC verification within the timeframe requested by okgame.
• Reasonable suspicion of fraudulent activity, identity theft, account compromise, or money laundering.
• Discovery that the Account holder does not meet the eligibility criteria set out in Section 3, including age and residency requirements.
• Reasonable belief that the player is accessing the Platform from a Prohibited Territory.
• At the player's own request, including self-exclusion applications submitted in accordance with Section 9.

In cases of account closure due to player breach of these Terms, okgame may at its discretion withhold any Balance or winnings held in the Account pending investigation. Where closure is initiated by okgame for reasons other than player breach, any verified real-money Balance will be returned to the player via their verified Payment Method within 10 business days.

If you have a complaint regarding any aspect of the okgame Platform — including bet settlement, payment processing, bonus administration, or account management — you should follow the steps below:

• Step 1 — Contact Support: Submit your complaint via the okgame live chat or by email to the support address listed on this page. Provide your Account username, a description of the issue, and any relevant transaction references or bet IDs.
• Step 2 — Formal Complaint: If your issue is not resolved to your satisfaction through the initial support interaction, escalate your complaint in writing, marked as "Formal Complaint", to the okgame management team via the same contact channels.
• Step 3 — Resolution Timeline: okgame will acknowledge formal complaints within 48 hours and provide a substantive response within 10 business days. Complex cases may take up to 28 days to resolve fully.
• Step 4 — External Escalation: If you remain dissatisfied following completion of okgame's internal complaints process, you may escalate the matter to the relevant dispute resolution body designated under okgame's operating license. Details of the applicable body are available from okgame support upon request.

For any questions, concerns, or formal communications regarding these Terms and Conditions, or for any other matter relating to your okgame Account or use of the Platform, you may contact okgame through the following channels:

• Live Chat: Available 24/7 in Urdu and English via the chat widget on any page of the okgame Platform.
• Email: [email protected] (plain text — not a clickable link; copy and paste the address to your email client).
• Response Time: General support queries are typically answered within 2 hours. Formal complaints are acknowledged within 48 hours.

These Terms & Conditions were last reviewed and updated on 1 January 2026. The version number of these Terms is 1.0. Prior versions are available from okgame support upon request.