At okgame, your privacy is not a checkbox — it is a core part of how the platform is built and operated. This Privacy Policy explains exactly what personal data okgame collects from players in Pakistan and elsewhere, how that data is used, who it may be shared with, how long it is retained, and what rights you have over your own information. We have written this policy to be direct and clear, because you deserve to know exactly what happens to your data when you use the okgame platform.
Before you read the full legal text, here is what okgame commits to on data privacy. These are not aspirational statements — they are operational realities built into the platform from day one.
Every byte of personal data transmitted between your device and the okgame platform is protected by 256-bit SSL/TLS encryption. This applies equally to login credentials, payment details, CNIC documents submitted for KYC, and support chat transcripts.
okgame does not sell, rent, or trade your personal data to third parties for marketing or commercial purposes. The only circumstances under which your data is shared with outside parties are those required by our operating license, payment processing, or applicable law — all detailed in this policy.
You have the right to access, correct, and in certain circumstances delete the personal data okgame holds about you. Data subject requests are processed within 30 calendar days. Contact okgame support to exercise any of your data rights at any time.
okgame collects only the personal data that is strictly necessary for account operation, payment processing, identity verification, regulatory compliance, and responsible gaming purposes. We do not collect data speculatively or for purposes not listed in this policy.
okgame retains personal data only for as long as it is required for the purpose for which it was collected, or as mandated by applicable legal and regulatory obligations. Account data is retained for a minimum of 5 years following account closure to satisfy AML and licensing requirements.
Identity documents submitted by Pakistani players — including CNIC copies, proof of address, and source-of-funds documentation — are stored in encrypted, access-controlled environments. KYC documents are accessible only to authorised compliance personnel and are never shared with unrelated third parties.
As an okgame player, you hold specific rights over your personal data. These rights are not conditional on your account status and can be exercised at any time by contacting okgame support.
Request a complete copy of all personal data okgame holds about you. We will provide this in a portable, machine-readable format within 30 days.
Request correction of any inaccurate or incomplete personal data held in your okgame account. Contact support with the correct information and supporting documentation.
Request deletion of your personal data where it is no longer necessary for the purposes collected, subject to our legal retention obligations under AML and licensing regulations.
Request that okgame restrict processing of your data in certain circumstances, such as while the accuracy of the data is being contested or an objection is being considered.
Receive your personal data in a structured, commonly used, machine-readable format and have it transferred to another data controller where technically feasible.
Object to the processing of your personal data for direct marketing purposes. okgame will cease such processing immediately upon receipt of a valid objection request.
Request human review of any decision made by okgame's automated systems that significantly affects you, including account risk assessments and bonus eligibility determinations.
Lodge a complaint about okgame's data handling practices. Complaints should first be directed to okgame's internal data protection contact, then escalated as described in Section 12 of this policy.
The data controller responsible for the personal data you provide when using the okgame platform is okgame, the operator of the website okgame.today and all associated services (collectively referred to in this policy as "okgame", "we", "us", or "our"). okgame operates under an international online gaming license and processes personal data in accordance with applicable data protection laws and the terms of that license.
For all data protection enquiries, data subject access requests, and privacy-related complaints, you may contact the okgame Data Protection contact via the email address provided in Section 14 of this policy. Please mark all data protection correspondence clearly with the subject line "Data Protection Request" to ensure prompt routing to the correct team.
This Privacy Policy applies to all personal data collected, processed, and stored by okgame in connection with:
This policy does not apply to third-party websites or services that may be linked from the Platform. okgame is not responsible for the data handling practices of third parties and encourages you to review the privacy policies of any third-party services you use.
okgame collects and processes the following categories of personal data:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, nationality, country of residence | Account registration, KYC verification, age verification |
| Contact Data | Mobile phone number (Pakistani format), email address, city of residence (e.g. Karachi, Lahore, Islamabad, Faisalabad) | Account communications, OTP delivery, support interactions |
| Financial Data | JazzCash account number, EasyPaisa mobile number, bank account details for HBL/UBL/Meezan/Allied, USDT wallet address | Deposit and withdrawal processing, AML screening |
| KYC Documents | CNIC front and back image, selfie with CNIC, proof of address, source-of-funds documentation | Identity verification, fraud prevention, regulatory compliance |
| Gaming Activity Data | Bet history, game session records, win/loss data, bonus usage history, wagering records | Account management, responsible gaming monitoring, dispute resolution |
| Technical Data | IP address, device type, browser type, operating system, session timestamps | Security, fraud detection, geo-restriction compliance, platform optimisation |
| Communication Data | Live chat transcripts, email correspondence with support, complaint records | Customer service, dispute resolution, regulatory reporting |
| Marketing Preferences | Promotional opt-in status, communication channel preferences, language preference (Urdu/English) | Personalised marketing communications (only where consent provided) |
okgame collects personal data through the following channels and mechanisms:
okgame processes your personal data only where a valid legal basis exists. The purposes of processing and the corresponding legal basis for each are as follows:
okgame does not sell, rent, or otherwise commercially exploit your personal data to third parties. Your personal data is shared only with the following categories of recipients, and only to the extent necessary for the stated purpose:
Given that okgame operates under an international gaming license, some personal data may be transferred to and processed in countries outside Pakistan. Where such transfers occur, okgame ensures that appropriate safeguards are in place to protect your personal data to a standard equivalent to what you would receive under applicable data protection principles. These safeguards may include:
If you require specific information about the international transfer safeguards applicable to your personal data, please contact okgame's data protection team at the contact address in Section 14.
okgame retains personal data for the following periods:
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data may be retained indefinitely for statistical and analytical purposes as it can no longer be linked to any individual.
The okgame Platform uses cookies and similar tracking technologies to operate core Platform functionality, analyse performance, and deliver a personalised experience. The categories of cookies used are as follows:
okgame implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction. These measures include:
In the event of a personal data breach that poses a risk to your rights and freedoms, okgame will notify you and, where required, the relevant regulatory authority within the timeframes required by applicable law.
The okgame Platform is strictly intended for persons aged 21 years and above. okgame does not knowingly collect, process, or store personal data belonging to persons under the age of 21. If you are under 21 years of age, you must not register an account or use any okgame service.
If okgame becomes aware or reasonably suspects that personal data has been collected from a person under the age of 21, the associated account will be immediately suspended, all data collected from the minor will be deleted to the extent permitted by our regulatory obligations, and any funds deposited by the minor will be returned without prejudice.
Parents and guardians who believe that a minor in their care may have registered with okgame are encouraged to contact okgame support immediately. okgame will investigate and take appropriate action without delay.
To exercise any of the data rights described in the Key Rights section at the top of this page, please contact okgame using the contact details in Section 14. When submitting a data rights request, please:
okgame will acknowledge your request within 5 business days and provide a substantive response within 30 calendar days. Where a request is particularly complex or voluminous, this period may be extended by a further 60 days, in which case we will notify you of the extension and the reasons for it.
Some data rights are subject to limitations under applicable law. For example, the right to erasure does not apply to data that okgame is legally required to retain for AML, KYC, or gaming license compliance purposes. Where we are unable to comply with a request in full, we will explain the reasons in our response.
If you are not satisfied with okgame's response to your data rights request or complaint, you have the right to escalate the matter to the relevant data protection supervisory authority in the jurisdiction applicable to okgame's operating license. Details of the applicable authority are available from okgame support upon request.
okgame reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the services we offer. Where changes are material and affect your rights or how your data is processed, okgame will notify you via the email address or mobile number associated with your account, or by displaying a prominent notice on the Platform.
The effective date and version number at the top of this policy indicate when it was last updated. Your continued use of the Platform following notification of an updated Privacy Policy constitutes your acceptance of the revised terms.
Prior versions of this Privacy Policy are available from okgame support upon request. If you do not accept a revised Privacy Policy, you may request account closure as described in the okgame Terms & Conditions.
For all data protection enquiries, data subject access requests, privacy complaints, or general questions about how okgame processes your personal data, please contact:
When contacting okgame regarding data protection matters, please provide sufficient information to enable us to identify you and your account. We may request additional identity verification before processing certain requests to ensure that personal data is not disclosed to unauthorised parties.
This Privacy Policy was last reviewed and updated on 1 January 2026. The version number of this policy is 1.0.
Now that you understand how okgame handles your personal data, you can register with confidence. okgame is built for Pakistani players who value security, transparency, and control over their information. Join thousands of players already betting on cricket, slots, and live casino at okgame. Players must be 21 or older.